• Shipping policy

Shipping policy

Thank you for shopping with Tiny Tods. We are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping procedures, delivery timelines, and related terms.

1. Order Processing

  • Orders are typically processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During peak seasons, promotional campaigns, or unforeseen circumstances, processing times may be extended.

2. Shipping Coverage

Tiny Tods currently delivers products across most locations within India.

If delivery is unavailable in your area, we will notify you and process a refund if payment has already been made.

3. Delivery Timeline

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Tiny Tods may offer free shipping on selected products, locations, or promotional campaigns.
  • Shipping offers are subject to change without prior notice.

5. Order Tracking

Once your order has been shipped, you may receive:

  • A shipping confirmation email and/or SMS
  • Tracking details (where available)

Customers can use the tracking information provided by the courier partner to monitor delivery status.

6. Delivery Attempts

Our delivery partners will make reasonable attempts to deliver your order.

If delivery cannot be completed due to:

  • Incorrect address details
  • Recipient unavailable
  • Refusal to accept delivery

the order may be returned to us. Additional shipping charges may apply for re-dispatch requests.

7. Damaged Packages

If you receive a package that appears damaged:

  • Please inspect the package before accepting delivery.
  • Take photographs of the package and product.
  • Contact us within 48 hours of delivery.

Claims submitted after this period may not be eligible for replacement or compensation.

8. Delayed Deliveries

While we strive to ensure timely delivery, Tiny Tods shall not be responsible for delays caused by:

  • Courier service disruptions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Weather conditions
  • Other events beyond our reasonable control

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Tiny Tods shall not be liable for delays, losses, or failed deliveries resulting from incorrect or incomplete address information provided during checkout.

10. International Shipping

At present, Tiny Tods primarily serves customers within India.

For any international shipping inquiries, please contact our customer support team before placing an order.

11. Contact Us

For shipping-related questions or assistance, please contact:

Tiny Tods

📞 Phone: +91 80501 25773
📧 Email: info@tinytods.in

📍 Address:
No. 9, Sy. No. 9 & 11, Basement Floor,
Pantharpalya, Mysore Road,
Bengaluru – 560039, Karnataka, India